Monday, January 7, 2013

Welcome Back - Reinstate

Reinstatements - A Win - Win

Approximately 70% of members who dropped their membership during 2011 indicated that, if asked, they would reinstate. The efforts from Nita Scott, membership services administrator, and others, support that finding.

Several former members who completed the dropped survey were contacted by their chapter presidents. Within the day, they were no longer former members.

A state organization president called a former member when given the contact information by Nita. Following a ten minute conversation the state organization membership grew and a member was welcomed back.

Another former member who  had simply not completed the transfer process agreed  for her information to be shared with chapter presidents in her new area. Even though she had been a member she did not feel comfortable attending a new chapter without an invitation. She was invited by a chapter president and is now attending her chapter meetings.

Nita also contacted a former member who told her she did not intend to drop her membership, but neglected to get her dues to the treasurer. Nita made contact with the appropriate treasurer and the former member was reinstated. Unfortunately, the member told Nita that she was the only person who had contacted her regarding her dropped membership.

While Nita Scott is a wonderful Membership Services Administrator, she needs your help. Look at the list of members who have been dropped from membership in your chapter. Even if you are not president, or, an officer in your chapter, contact the former members to see if they will come back. When they do, help them to become actively involved in your chapter activities, projects and programs.

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